Fine antique linens,lace, old jewelry, costume jewelry,english teacups, vintage sewing patterns

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Customer Information -Terms and Conditions

If you have any questions or wish to place an order over the phone, please call us during Monday - Sat 12 noon- 4PM Pacific Time.

You are very welcome to e-mail us anytime : antiques@nethop.net

We ship WORLD WIDE, we are sensitive to shipping costs and try to ship by the best method for our customers. Please feel free to contact us regarding any shipping quotes and we will promptly reply back.

When ordering We do ask that you please provide a telephone number where we can reach you, in case there is a question or problem with your order

Layaway:
You may Layaway any of our items for up to 2 months with a 25% deposit. The deposit payment to be paid within 5 days. Layaway payments are non-refundable. You may go through the shopping cart procedure and phone us or e-mail us that you wish your order to be a lay away order. If you wish to pay with paypal, we will send a direct invoice for the deposit amount.

Security:
Once your shopping cart is full, and you are ready to checkout, your transaction will automatically be directed onto our secure server.

Privacy Statement: Please rest assured that the personal information that you provide is strictly between us. We do not give out or sell your email address, phone number, or credit card information to anyone .

Payment methods: Visa, MasterCard, American Express, Paypal, Cheque or Money Order.

Returns or Exchanges: We take great care to check our items and with 28 years being in the business we pride ourselves on accurate descriptions. Because the process of offering you these items for your shopping pleasure, is very time consuming and costly, we do frown upon returns. We do not sell on approval , in the rare event the item is not as described in our text then returned items will incurr a 40% restocking fee. Please notify us immediately via phone or e-mail upon receiving the package that the item is not as described and return the item within three days in the same condition as received to enable a refund to be issued .

Please note that we never use bleach or any other harmful chemicals to clean our linens and lace.

Thank You and enjoy your day!